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How to Convert Airtime to Cash On MTN and Airtel Uganda.

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Have You ever Bought Airtime More than the One you needed?

How to Convert Airtime to Cash  On MTN and Airtel Uganda.


If yes, this Happens Most times when we stressed or not Concentrated on Buying the Airtime.

You end Up Buying Airtime of 10,000 instead of 1,000 or Maybe of 100,000 instead of 1,000. The Question People ask is, is it Possible to Revert Airtime back to Cash on Your Mobile Money Account ? Yes, it is, Below are the Steps You can Follow 

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STEP 1

Reach Out the Customer Care Service of Your Airtime Provider, it can Airtel or MTN Uganda.

This Should be as Soon as You load the Airtime.

Do not use the Airtime until it is reverted back to Cash


MTN Customer Care Channels


Call 100

WhatasApp: 0772123100

Twitter : https://twitter.com/mtnug

Facebook : facebook.com/mtnug 

Email: customerservice.ug@mtn.com


However, you can choose to do barter trade with the Airtel mobile money agent using Airtel ME TO YOU. That is posible only if the agent understands your Problem and accepts to help you.


Airtel Customer Care Channels


Call 100.

Official Twitter Account: https://twitter.com/Airtel_Ug

Official Facebook Page: https://www.facebook.com/airteluganda/


STEP 2


Tell the agent who picks up your Call about the whole Problem honestly 


STEP 3


The MTN customer Care Agent will surely Help you immediately.

The Airtel Agent will tell you to wait for 3 hours or More to Solve the Matter.

During this Waiting Period, Do not Use the Airtime


NOTE:

For MTN, there's a 5000 Charge for the Reversal and it's Only Possible to Reverse Airtime to Money, If you used your Mobile Money Account to Buy the Airtime.

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